CHRISTMAS 2021 SCRATCH CARD PROMOTION

TERMS & CONDITIONS

November/December 2021

These terms and conditions refer to the Christmas 2021 Scratch Card promotion brought to you by Sentura Group Ltd whose registered office is at Sentura House, 3 Lands End Way, Oakham, Rutland LE15 6RB ("Sentura Group Ltd", "we", "us", "our"). These terms and conditions should be read alongside and are in addition to any specific terms which we have included in any promotion or message about that promotion, for example by email, in any of our marketing material or online ("promotional material"). If there is any inconsistency between these terms and conditions and any promotional information, the promotional information will prevail to the extent of such inconsistency.

By entering our promotion, you indicate your acceptance of the following terms:

You must be aged 18 or older to enter. Employees of Sentura Group Ltd or any organisation professionally involved in this promotion, or their close relatives, are not eligible to enter.

1. Sentura Group Ltd shall use and take care of any personal information you provide to us as described in Sentura Group’s privacy policy, and in accordance with current UK Data Protection legislation, and will not disclose this personal information to a third party without your consent. By entering the Promotion, you agree to the collection, retention, usage, and distribution of your personal information to process and contact you about your entry.

2. The Promotion will run for 4 weeks from 15th November to 10 December 2021.

3. Eligible customers who spend over £200 with Sentura Group Ltd during the 4-week promotion period will receive one scratch card with their order. For every £200 spent the customer will receive a scratch card, for example an order of the value of £1000 would mean they receive 5 scratch cards with their order. Anyone who wishes to opt out of the promotion must state this when placing their order.

4. The prize will be awarded to the business/organisation, not the individual making the submission. The winner is advised to check and is responsible for any tax implications which may arise as a result accepting a prize.

5. Prizes will be sent directly to the customer’s main account address on account unless otherwise stated by the customer.

6. The promotion prizes are as stated on the scratch cards.

7. The holder of a winning scratch card must complete and submit the online form as detailed on the reverse of the scratch card. Once their details have been verified the prize winner will be notified by email or phone confirming dispatch of their prize. If a winner does not respond to us within 7 days of being notified by us, then the winner's prize will be forfeited and Sentura Group Ltd shall be entitled to select another winner in accordance with the process described above (and that winner will have to respond to notification of their win within 7 days or else they will also forfeit their prize). On occasions the email may be automatically filter into the spam or junk folder, Sentura Group Ltd cannot be held liable if this happens and a response is not received from a winner within the allotted time period causing the prize to be forfeited, it is the responsibility of all entrants to monitor their spam and junk folders in the event that this happens. If a winner rejects their prize or the entry is invalid or in breach of these rules, the winner's prize will be forfeited and Sentura Group Ltd shall be entitled to select another winner.

8. All prizes must be claimed no later than 14th January 2022.

9. Sentura Group Ltd reserves the right to re-select a winner if the randomly selected winners’ account is overdue, on hold or in other exceptional circumstances.

10. The prizes are subject to availability, non-transferable, non-exchangeable and there is no cash alternative. Sentura Group Ltd reserves the right to substitute a prize of equal or greater value at any time. Sentura Group Ltd accepts no responsibility for any costs associated with the prize and not specifically included in the prize.

11. We accept no responsibility for any damage, loss, liabilities, injury, or disappointment incurred or suffered by you as a result of entering the Promotion or accepting the prize, or as a result of any entrant not winning any prize.

12. We accept no responsibility for any costs associated with the prize and not specifically included in the prize (including, without limitation, travel to and from a venue or event).

13. In the event that any prize or free gift involves alcohol, you accept responsibility for such age-restricted items being used only in accordance with the law.

14. Prizes must be accepted in the manner set out in the Prize Notification. In the event that any Prize Notification is returned as undeliverable within 28 days, we reserve the right to disqualify the Prize-winner and select an alternative Prize-winner.

15. By submitting an entry, you agree to co-operate with us for publicity purposes free of charge, which may include the publication (including on the internet) of your name and/or photograph in the announcement of the result.

16. Although we will try our best to make sure that the promotion run smoothly, we reserve the right to cancel a promotion at any time if relevant circumstances arise outside our control. We shall not be liable to you should you suffer any loss or damage by entering a promotion, provided that nothing in these rules shall exclude or limit our liability in respect of personal injury or death caused by our negligence, or for fraud.

17. We reserve the right to change these rules at any time and our decision on all matters relating to our promotions is final.

18. We reserve the right to amend these Terms and Conditions or terminate this Promotion at any time. 19. These rules are governed by English law and by entering this prize draw you submit to the exclusive jurisdiction of the courts of England.

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